Phone Numbers
I.R.S. Utica New York (315) 793-1952 10 Broad St. Utica NY 13501
I.R.S. National
Prepare for your call
Before you call, make sure you know or have the following information handy:
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Social Security cards and birth dates for those who were on the return you are calling about
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An Individual Taxpayer Identification Number (ITIN) letter if you don’t have a Social Security number (SSN)
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Filing status – Single, Head of Household, Married Filing Joint or Married Filing Separate
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Your prior-year tax return. We may need to verify your identity before answering certain questions
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A copy of the tax return you’re calling about
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Any letters or notices we sent you
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Telephone service wait times are generally higher on Monday and Tuesday.
Individuals 800-829-1040
Businesses 800-829-4933
TTY/TDD for people with hearing impairments 800-829-4059
Individuals who are deaf or hard of hearing may use their choice of federal or state relay service (through videophone, AIM, computer, Captioned Telephone (Captel), or TTY) to call any of our other published numbers.
Exempt organizations, retirement plan administrators, and government 877-829-5500 (M-F, 8 a.m. to 5 p.m. local time)
Estate and gift 866-699-4083 (M-F, 8 a.m. to 3:30 p.m. Eastern, for Form 706, United States Estate (and Generation-Skipping Transfer) Tax Returnand Form 709, United States Gift (and Generation-Skipping Transfer) Tax Return only)
Excise tax function 866-699-4096 (Monday through Friday, 8 a.m. to 6 p.m. Eastern time)
Face-to-face assistance
In certain areas, the IRS has local offices you may visit to receive assistance. All offices operate by appointment.
Note:
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You must generally have an appointment to receive assistance at a local office.
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Appointment availability will vary by tax issue and office location.
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Taxpayer Assistance Centers are closed on federal holidays.
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Use the Taxpayer Assistance Locator tool to find an office near you, and then call 844-545-5640 to schedule an appointment.